Shipping Policy
Thank you for shopping with Cabana Secret! We offer reliable and fast shipping on orders within Pakistan. Please read this Shipping Policy carefully to understand our delivery timelines, costs, and procedures.
1. Order Processing Time
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Orders are processed within 1–3 business days after payment confirmation.
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Orders placed on weekends or public holidays will be processed the next business day.
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You will receive a confirmation email or SMS once your order is successfully processed.
2. Shipping Methods & Delivery Time
We currently offer shipping within Pakistan through trusted local couriers.
Standard Shipping:
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Delivery in 3–7 business days across major cities
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Delivery time may vary by location, especially for remote areas
Once your order ships, you will receive a tracking number via email or SMS so you can track your delivery status in real time.
3. Shipping Costs
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Shipping is charged at checkout based on your delivery address.
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Occasionally, we may offer free shipping promotions — details will be shown at checkout or during campaigns.
4. Order Tracking
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After your order is dispatched, we will send you a tracking number.
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Use your tracking number to monitor your shipment’s progress with the courier service.
5. Undelivered or Lost Packages
If your order is marked delivered but not received, please contact us within 48 hours so we can investigate with the courier:
📧 support@cabanasecret.com
If the courier confirms the package was lost or mishandled, we will work with you to resend the order or issue a refund, based on your preference and item availability.
6. Incorrect Shipping Address
Please make sure your shipping address is complete and accurate at checkout.
We are not responsible for packages delayed or lost due to incorrect address details provided by the customer. If the address needs updating before the order ships, contact us immediately.
7. International Shipping (If Applicable)
At this time, international shipping is not available.
If you would like to request international delivery options, please contact our support team:
📧 support@cabanasecret.com
8. Questions or Assistance
Need help with your order or shipping status? Contact us:
📧 support@cabanasecret.com
We’re happy to assist you!